WARRANTY COVERAGE

 
Avela Technologies warrants the original purchaser of our products that such products will be free from defects in workmanship and materials under normal use for the periods outlined below. By using our products, you agree to the following warranty conditions.
The original purchaser shall notify Avela Technologies of any defects that may appear on Avela Technologies products in accordance with our Return Merchandise Authorization (RMA) handling policy described below. A valid sales invoice or receipt showing the date of purchase must be presented to Avela Technologies within the warranty period to be eligible for in-warranty service. Avela Technologies may repair your product or replace it with new or refurbished parts, free of charge, at our discretion.

 
WARRANTY PERIODS

 
Limited One (1) Year Warranty on all electronics products from date of purchase.

EXCLUSIONS AND LIMITATIONS

This warranty does not cover damage caused by accident, improper care, misapplication, installation errors, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended periods of time/use. Avela Technologies will not be liable for costs greater than the original purchase price as indicated on the bill of sale. Under no circumstances will Avela Technologies be liable for damage or expense by reason of use or sale of our products. This warranty is non-transferable and applies only to the original purchaser of those products for the periods listed above. This warranty does not apply to products purchased used or from unauthorized resellers.

 
RMA HANDLING POLICY

For all returns or warranty claims, please visit our website avelatech.com and send us a message via the Contact Us link. Our team will provide you with more detailed instructions once your RMA is approved.
When preparing your parts for shipment, ensure that the RMA number is clearly written in large, legible letters. Be sure to also include a copy of your RMA inside the package. Avela Technologies will not be responsible for returns being damaged mid-shipment.

Products that are returned for warranty must be accompanied by an RMA number obtained in advance from Avela Technologies customer support. Avela Technologies will refuse any returns without an RMA number clearly written on the outside of the box. Return freight will be the sole responsibility of the sender.

Avela Technologies reserves the right to make any final decisions on warranty claims.